Question 1

What types of counselling services do you offer?

Accepted Answer

We offer individual counselling, couples therapy, family sessions, and mental health consultations. Our services are tailored to support your emotional well-being, personal growth, and mental clarity.

Question 2

How do I book a session?

Accepted Answer

You can easily book a session through our online booking page or contact us directly via phone or email. We also offer a free 15-minute consultation for new clients.

Question 3

Are sessions confidential?

Accepted Answer

Yes, all sessions are strictly confidential. We adhere to professional ethical guidelines to ensure your privacy and safety at all times.

Question 4

What should I expect in my first session?

Accepted Answer

Your first session will focus on understanding your concerns and goals. It’s a safe space to share, ask questions, and begin building trust with your counsellor.

Question 5

How long is each counselling session?

Accepted Answer

Standard sessions last 50 minutes. Longer sessions may be available upon request or depending on the nature of the support needed.

Question 6

Do you offer online or virtual counselling?

Accepted Answer

Yes, we provide both in-person and secure online sessions via video calls for clients who prefer or require remote access.

Question 7

How often should I attend counselling sessions?

Accepted Answer

The frequency of sessions depends on your individual needs and goals. Some clients benefit from weekly sessions, while others may prefer bi-weekly or monthly appointments. Your counsellor will work with you to create a schedule that supports your progress and comfort.

Question 8

How much does a session cost?

Accepted Answer

Fees vary depending on the type of service. Please visit our Services page for a detailed pricing list or contact us directly for more information.

Question 9

What is your cancellation policy?

Accepted Answer

We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee.

Question 10

Is counselling right for me?

Accepted Answer

Counselling can benefit anyone facing challenges, seeking clarity, or wanting personal growth. If you’re unsure, try a free consultation to see if it's a good fit.

Suzanne Bocking ​

Suzanne Bocking